Help Center
Go to Roolz appsupport@roolz.net
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  • 👋Welcome
  • Getting Started
    • 💡What is Roolz?
    • 💰Plans and subscriptions
      • Can Roolz be used for free?
      • How to buy a subscription?
      • How to unsubscribe?
      • How to change a subscription plan?
      • How are subscription fees calculated?
      • What does it mean to say «the total company limit is formed from the sum of the limits per user»?
      • What are credits and how to buy them?
  • 🌟How we are different?
  • 🎯Our values
  • Registration and Login
    • PC registration
    • Mobile registration
    • Registration via the invitation link
    • Login
    • How to change login method
  • User profile
    • What is a user profile?
      • Which optional info can you add in your profile?
      • How to change user profile information?
  • Contacts and people search
    • My contacts
    • People search
  • Companies
    • Company creation
      • How to add/change details about your company profile?
    • Company profile
      • Completed company profile
      • Can we make a private company public?
      • Private and public profiles: what's the difference?
    • Inviting colleagues and the roles
  • Switching company spaces
  • Company verification
  • Working in the company space
  • Company directory
    • All you need to know
      • The information displayed in the profile
      • Criteria for searching companies in the directory
      • How to promote your company in the directory
  • EXCHANGE AND OFFERS: FREIGHT AND TRANSPORT MARKET
    • Public vs private exchange: the difference
  • Vehicle search
  • Freight search
  • Automatic matching of freight and transport offers
  • Freight offers
    • Bidding modes for freight offers
  • Vehicle offers
  • Offers: editing, activity and statuses
    • How to create offer templates?
    • How to delete or edit an offer?
    • How to publish an offer as an individual if I have a company?
    • How to respond to an offer?
    • How to receive notifications about responses to my offer?
    • What are the offer statuses?
  • Offers: managing and exporting to EXCEL, CSV, JSON
  • Private exchange: partnerships
  • Private exchange: sending offers
  • BIDS
    • Placing bids
  • "Bargain" bidding mode
  • "Auction" bidding mode
  • Bid's privacy
  • MESSENGER
    • Full guide
      • Chat types and what you can do with them
      • How do I know if someone read my message?
      • Blocking users and blacklist
  • READY INTEGRATIONS
    • 🤝SpotGo
  • OPEN API
    • Introduction
    • Offers
    • Company
    • System
    • Field values
      • Company
        • Role in logistics | exchange_role
        • Number of shipments per month | order_amount
        • Types of cargo and packaging | cargo_type
        • Company types | company_form
        • Customs services | customs_service
        • Number of employees | employee_amount
        • Fleet size | fleet_amount
        • Logistics services | logistics_service
        • Types of transportation | transportation_type
        • Associations | associations
      • Offers
        • Types of cargo and packaging | cargo_types
        • Shipping modes | shipping_modes
        • Vehicle categories | transport_types
        • Truck body types | truck_bodies
        • Options and truck body features | extra_equipment
        • Loading/unloading methods | loading_types
        • Waypoint types | point_types
        • Payment terms | payment_cond
        • Payment methods | payment_methods
        • Reasons for removing offer from publication | publ_autocancel_reasons
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