> For the complete documentation index, see [llms.txt](https://help.roolz.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.roolz.net/en/getting-started/publish-your-docs.md).

# Plans and subscriptions

### Roolz offers five plans with different feature sets designed to meet a variety of business needs:

1. **Free** *—* for users who carry out transportation occasionally and work with a small number of freight and transportation partners
2. **Beginner** *—* for entrepreneurs and companies with a small volume of transportation
3. **Pro** *—* for growing companies that need to streamline and accelerate freight transportation management
4. **Expert** *—* for companies actively engaged in contract logistics and the spot market
5. **Enterprise** *—* for companies that need to streamline, simplify and accelerate the management of large transportation volumes across departments

The choice of plan depends on the volume of transportation, the number of users, the operating model and the functionality required.

#### See more details about plans and available features:

* If you are a new or unregistered user, visit the[ pricing page](https://roolz.net/pricing).
* If you are a registered user, click **“EXPAND BUSINESS”** in the platform header or select **“Pricing”** from the left-hand menu.

<figure><img src="https://2469999162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4Tidb9efyw3qYBxHOhk%2Fuploads%2FObxxRXYz4onoHZhzQzrU%2Ftariffs_en.png?alt=media&amp;token=74e466e7-ff17-4e33-b7b9-8eada9ec8341" alt=""><figcaption></figcaption></figure>

<details>

<summary><strong>How to request an invoice for payment and closing documents?</strong></summary>

Contact our support at **<support@roolz.net>**.

</details>

<details>

<summary><strong>Do the carriers pay to see contacts in our private offers?</strong></summary>

They don't. Viewing contacts and bidding on your private offers is free for your partners.

</details>

<details>

<summary><strong>Does the number of offer contact views roll over to the next month?</strong></summary>

No, it doesn't. We recommend you to use all features of your plan in a timely manner so that unused limits are not burned off.

</details>

<details>

<summary><strong>Can employees of the same company use different subscription plans?</strong></summary>

No, they can't. The plan is purchased for the company, within which the employees work.

</details>

<details>

<summary><strong>How are offer views on a public exchange counted?</strong></summary>

Offer views are free for everyone on a public exchange. You only pay for contact views. The number of available contact views is regulated by your plan: the higher the plan, the more the number of the possible contact views.

</details>

<details>

<summary><strong>What is the chargeback policy?</strong></summary>

There are no refunds. If you have purchased a plan and have not used its limits you will not be refunded if you cancel your subscription.

</details>

<details>

<summary><strong>How soon after payment does the plan take effect?</strong></summary>

Immediately after the payment, you will be able to view offers and contacts of users, the number per month depends on your plan.

</details>


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