# How do I know if someone read my message?

There are 5 message statuses:

1. **Loading and sending.** The clock icon <img src="/files/0C2mZAebUbXcDNk2pjKx" alt="" data-size="line"> is displayed. When the message is being sent, do not close the page.

<div align="left"><figure><img src="/files/vFUOBKl8Tf0skdqVbD8b" alt="" width="375"><figcaption></figcaption></figure></div>

2. **Loading and sending error.** The red icon <img src="/files/mw82ysuatni7NQCb30Sz" alt="" data-size="line"> is displayed. You can delete message and send it again.

<div align="left"><figure><img src="/files/DVtaQ0dL704XmkCO2Lt5" alt="" width="375"><figcaption></figcaption></figure></div>

3. **Sent.** A single gray check mark <img src="/files/OZcB25GqglNR57aXXfFX" alt="" data-size="line"> appears, indicating that the message has been sent but not yet delivered to the recipient's device.

<div align="left"><figure><img src="/files/CkB9Qgf9Ilz8pUcjzSU1" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="danger" %}
**Note!** If a message stays in this status for a long time, the person you are messaging is probably logged out of their Roolz account on all devices. When they log in again, they will see the message that you sent.
{% endhint %}

4. **Delivered.** 2 gray check marks <img src="/files/nnA6FMBqNmCl40Z1Ux4n" alt="" data-size="line"> are displayed. The user received the message, i.e. it has been delivered to the user's active device, but has not yet been read.

<div align="left"><figure><img src="/files/CH1Y4dlCysOc0qytcmhf" alt="" width="375"><figcaption></figcaption></figure></div>

5. **Read.** 2 blue check marks <img src="/files/ykSO4X0UXOYzmU7iTnWy" alt="" data-size="line"> are displayed. The user open the chat and read your message.

<div align="left"><figure><img src="/files/ZMAGBAUfxkxQh4CzaUCl" alt="" width="375"><figcaption></figcaption></figure></div>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.roolz.net/en/messenger/full-guide/how-do-i-know-if-someone-read-my-message.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
