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      • Can Roolz be used for free?
      • How to buy a subscription?
      • How to unsubscribe?
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      • How are subscription fees calculated?
      • What does it mean to say «the total company limit is formed from the sum of the limits per user»?
      • What are credits and how to buy them?
  • 🌟How we are different?
  • 🎯Our values
  • Registration and Login
    • PC registration
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  • User profile
    • What is a user profile?
      • Which optional info can you add in your profile?
      • How to change user profile information?
  • Contacts and people search
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  • Companies
    • Company creation
      • How to add/change details about your company profile?
    • Company profile
      • Completed company profile
      • Can we make a private company public?
      • Private and public profiles: what's the difference?
    • Inviting colleagues and the roles
  • Switching company spaces
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  • Company directory
    • All you need to know
      • The information displayed in the profile
      • Criteria for searching companies in the directory
      • How to promote your company in the directory
  • EXCHANGE AND OFFERS: FREIGHT AND TRANSPORT MARKET
    • Public vs private exchange: the difference
  • Vehicle search
  • Freight search
  • Automatic matching of freight and transport offers
  • Freight offers
    • Bidding modes for freight offers
  • Vehicle offers
  • Offers: editing, activity and statuses
    • How to create offer templates?
    • How to delete or edit an offer?
    • How to publish an offer as an individual if I have a company?
    • How to respond to an offer?
    • How to receive notifications about responses to my offer?
    • What are the offer statuses?
  • Offers: managing and exporting to EXCEL, CSV, JSON
  • Private exchange: partnerships
  • Private exchange: sending offers
  • BIDS
    • Placing bids
  • "Bargain" bidding mode
  • "Auction" bidding mode
  • Bid's privacy
  • MESSENGER
    • Full guide
      • Chat types and what you can do with them
      • How do I know if someone read my message?
      • Blocking users and blacklist
  • READY INTEGRATIONS
    • 🤝SpotGo
  • OPEN API
    • Introduction
    • Offers
    • Company
    • System
    • Field values
      • Company
        • Role in logistics | exchange_role
        • Number of shipments per month | order_amount
        • Types of cargo and packaging | cargo_type
        • Company types | company_form
        • Customs services | customs_service
        • Number of employees | employee_amount
        • Fleet size | fleet_amount
        • Logistics services | logistics_service
        • Types of transportation | transportation_type
        • Associations | associations
      • Offers
        • Types of cargo and packaging | cargo_types
        • Shipping modes | shipping_modes
        • Vehicle categories | transport_types
        • Truck body types | truck_bodies
        • Options and truck body features | extra_equipment
        • Loading/unloading methods | loading_types
        • Waypoint types | point_types
        • Payment terms | payment_cond
        • Payment methods | payment_methods
        • Reasons for removing offer from publication | publ_autocancel_reasons
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  1. MESSENGER
  2. Full guide

How do I know if someone read my message?

PreviousChat types and what you can do with themNextBlocking users and blacklist

Last updated 1 month ago

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There are 5 message statuses:

  1. Loading and sending. The clock icon is displayed. When the message is being sent, do not close the page.

  1. Loading and sending error. The red icon is displayed. You can delete message and send it again.

Note! If a message stays in this status for a long time, the person you are messaging is probably logged out of their Roolz account on all devices. When they log in again, they will see the message that you sent.

Sent. A single gray check mark appears, indicating that the message has been sent but not yet delivered to the recipient's device.

Delivered. 2 gray check marks are displayed. The user received the message, i.e. it has been delivered to the user's active device, but has not yet been read.

Read. 2 blue check marks are displayed. The user open the chat and read your message.