> For the complete documentation index, see [llms.txt](https://help.roolz.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.roolz.net/en/messenger/full-guide/blocking-users-and-blacklist.md).

# Blocking users and blacklist

### What is user blocking?

**Blocking a user** is adding a user to your personal blacklist.

If you do not want a particular user to be able to find you and send you messages, you can block them.

When a user is blocked:

* Both you and the user cannot send messages to each other in the personal chat. Instead of the message input field you will see a notification that you blocked the user or that the user blocked you.

<figure><img src="/files/9TDIize4BUsTyVlIsXV3" alt=""><figcaption></figcaption></figure>

* When a user is blocked, they cannot be in your contacts. You will also be removed from their contact list (if you were previously in it).
* A blocked user cannot view blacklisted user's profile.
* A blocked user cannot find blocked user through the search.

### How to block and unblock a user?

There are 3 ways:

* **In the user's profile.** Tap the three dots in the user's profile to display the block or unblock button.

<div align="left"><figure><img src="/files/A1Bs7ZS3YfKLTBtozgU1" alt="" width="375"><figcaption></figcaption></figure></div>

* **On the "Blocked users page".** Click on your photo in the upper right corner, expand "Settings" in the menu that appears, and click "Blocked users".\
  This page displays a list of users that you blocked. You can unblock them and add new users to the blacklist through the search.

<div align="left"><figure><img src="/files/lTDVHjXGTfRyjICqSqKr" alt="" width="375"><figcaption></figcaption></figure></div>

* **In the chat box**, if the user is not in your contacts.

  If the user is blocked, an unblock button appears at the bottom of the chat correspondence window.

<figure><img src="/files/nqNDciSbpXZ3bYv2WS6b" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**Note!** You cannot block a user who is in the same company as you.
{% endhint %}


---

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