In logistics, speed and consistency of communication are important.
Roolz messenger allows you to communicate with users directly in the system. You don't have to switch to a third-party messenger or email to clarify the details of transportation or send documents.
Imagine that Roolz messenger is a new social network, only in the world of shipping.
«Using traditional messengers for workflows is one of the deadly sins of productivity».
Constantine Ignatenko, co-founder of Roolz, a platform for organizing freight transportation.
How to delete a message?
Select the message you wish to delete. Use the right mouse button to open the menu and select the «Delete» option. Click the «Confirm» button in the window that appears.
Please, note that in dialogs you can only delete a message within 15 minutes of sending it. All deleted messages will be marked as «Message deleted». This is to prevent the other participants from distorting the correspondence history and agreements.
In notes, you can delete messages at any time.
How to edit a message?
Select the message that you wish to edit. Use the right mouse button to open the menu and select the «Edit» option. You can now edit the message.
Please, note that in dialogs you can only edit a message within 15 minutes of sending it. This is to prevent the other party from distorting the history of correspondence and agreements.
In notes, you can edit your messages at any time.
How to forward a message?
Select the message you want to forward and right-click.
Select «Forward» from the menu that appears.
A search box for your chats and contacts will open where you can find the chat or user you want to send a message to.
When you have found the recipient, click on them and the message will be forwarded.
How to report a user?
Send an email to support@roolz.net with the user's nickname and the reason for the complaint. We will review it and take action within two days.
What types of files can we share in chat?
You can send almost any file format, including pdf, doc, xlsx, and csv — the list goes on.
If you send a photo or video file, the quality will be fully preserved.
2GB is the maximum size of a single file. There is no limit to how long you can keep your files.
❕Note. When uploading a file, do not close the page or the download will be interrupted.
