> For the complete documentation index, see [llms.txt](https://help.roolz.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.roolz.net/en/contacts-and-people-search/viewing-contacts-in-a-company-profile.md).

# Viewing contacts in a company profile

{% hint style="danger" %}
**Important!** On the platform, access to company and user contacts is hidden in profiles and is regulated by the pricing plan and the system of limits.
{% endhint %}

### What counts as viewing contacts in the company profile?

Viewing contacts means opening a full company card with contact information and details of its representatives.

* General company information is available to view for free;
* Additional information (email, phone number, representative contacts, etc.) are viewed by clicking "Open contacts" button;
* Opening any new company card is counted as a separate view.

<div align="left"><figure><img src="https://2469999162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4Tidb9efyw3qYBxHOhk%2Fuploads%2FyDDZtDpN2gdktggwqOte%2FView_cont_comp_1.png?alt=media&amp;token=46f8975d-f1e6-4e78-aec3-2b0f5a811cce" alt=""><figcaption></figcaption></figure></div>

{% hint style="danger" %}
**Important!** The logic of limits depends on the tariff plan.

* On the free plan, the limit applies to the entire company and is shared among all employees.
* On paid plans, limits are applied per user but are cumulatively calculated to form a shared company pool.
  {% endhint %}

This means that all company employees share the same available number of views.

For example, if a company has two users and each has 30 available views, the total limit will be 60 views and can be used by any employee.

### Restrictions on viewing contacts

Contacts are opened automatically if:

* You have a tariff plan with unlimited access to contacts;
* You have already opened this profile this month;
* The company is your current partner;
* You are viewing user profiles for your company.

### How do limits work?

* With a paid subscription, usage and limits are calculated with the payment for the next billing period;
* With a free plan, limits are calculated per calendar month;
* Reopening an already viewed profile does not consume the limit for the current billing period and until it is reset;
* After the limit is reset, all views are recalculated;

### What happens when the limit is reached?

If your view limit has been reached:

* A notification will appear indicating the limit has been reached and you will not be able to open any new contacts until the next billing period (or until your plan is upgraded);
* You will need to upgrade to a higher plan to continue;
* Previously opened contacts will remain available for the current subscription period;
* If you are not a company owner or administrator, the system will prompt you to contact your company administrator.

{% hint style="danger" %}
**Important!** Opening contacts does not automatically make them visible in other sections (for example, in offers).
{% endhint %}

### Where can I see the remaining limits?

The current tariff plan section displays "Viewing contacts of companies and users" counter.

If you are a company owner or administrator, you can see the available number of views by clicking "Settings" → "Plan and billing" in the dashboard.

* For a company owner or administrator:\
  click "Settings" → "Plan and billing" section.
* For a company representative:\
  click "My plan" in the dashboard.

<div align="left"><figure><img src="https://2469999162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl4Tidb9efyw3qYBxHOhk%2Fuploads%2FoWcQVF25s69b4A5azouE%2FView_cont_comp_2.png?alt=media&amp;token=e481dc6b-cca6-48d1-8df0-542178f3cb2b" alt=""><figcaption></figcaption></figure></div>

{% hint style="danger" %}
**Important!** Viewing contacts in a company profile does not reveal contacts in offers, and vice versa— accessing contacts in offers does not reveal contacts in the company profile. Contacts are also unavailable to unauthorized users.
{% endhint %}


---

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